Returns & Exchanges at DémodéMODÉ

We want you to be completely satisfied with your purchase; therefore, we offer a 30-day return window for all items in their original, unworn condition with tags attached. Please note that certain limited-edition pieces and intimate apparel are final sale to maintain our high standards of hygiene and exclusivity.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your parcel before dropping it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be issued to your original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing